Disclosure under the Japanese Specified Commercial Transactions Act
| Seller | Operator of "Neko-Niko" (individual, based in Japan) |
|---|---|
| Name, address & phone | Disclosed without delay upon request — please contact the email below |
| Contact | info@neko-niko.com (we reply within 2–3 business days) |
| Price | Support (tips): ¥100–¥50,000 JPY per contribution, tax included. Your card is charged in Japanese yen; your bank converts to your local currency |
| Additional fees | None (internet connection costs are your own) |
| Payment timing | Charged at the time of your cheer (prepaid, immediate) |
| Payment | Credit/debit cards via Stripe. Card details never pass through this site — they are processed securely by Stripe |
| Delivery | Immediately after payment (digital service: on-stream thanks and effects) |
| Service | A digital cheering service for our cat livestream: your name and a thank-you effect are shown on the stream, and when conditions allow, cat devices are activated. For the cat's health, devices have daily limits and rest hours (JST) and may not activate; the on-screen thanks is always provided |
| Refunds | Due to the digital nature of the service, payments are non-refundable once completed. For duplicate charges or payment errors, please contact us. If our equipment or system fails to deliver the on-screen thanks, we will re-run it or carry it over to the following days |
| Requirements | A modern web browser with JavaScript enabled |